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Service

Hotline

High service readiness means high system availability. We will support you in utilising our solutions, throughout the complete life of the machines.

The users of our solutions should be able to benefit from the technological advantages on a long term basis. Even many years after commissioning. We support our customers in maintaining the operational safety and economic efficiency of their systems.

The prompt delivery of high-quality spare and wear parts, the systematic maintenance of the systems, as well as rapid assistance in the event of faults: Tasks deftly performed by our well-versed service team.

Our service number: +49 8333 9200-38

You can find further addresses under Contact.

Maintenance contracts

Your benefits from a miromatic maintenance contract:

  • Availability and operational safety
  • Avoidance of unplanned stoppages
  • Performance optimisation
  • Avoidance of rejects

For more detailed information, please contact our service team at: +49 8333 9200-38

Remote maintenance

miromatic offers a remote maintenance facility for all systems:

  • Many technical challenges can be rectified in this way
  • “Reduction” of long stoppages or outages for your system

Servicing

Hygiene checking
(ensuring process safety at the customers’ premises):

  • Investigation of the air structure
  • Investigation of the sterilisation system
  • Microbiological validation

We would be delighted to advise you on our approach and assemble an individual investigation package for you, tailored to your specific application.

All investigations can be naturally selected independently of one another.

Stainless steel treatment:

  • Selection of the appropriate stainless steel for the respective application
  • Pre-treatment of the raw material for optimised basic durability prerequisites
  • Treatment of stainless steel surfaces already assembled
  • Safe and rapid degreasing, pickling and passivating of large stainless steel surfaces possible, directly on-site
  • All materials and equipment required for the application are approved for use in the foodstuffs industry
  • Use can be planned with a short lead time

We guarantee you minimal machine downtimes with the best possible results.

Contact us at: +49 8333 9200-38 or via Contact